Effective Date: June 18, 2026

Hawaii Oceanic (“Hawaii Oceanic,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, booking tours, or communicating with us.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

We may collect the following categories of information:

Personal Information

When you book a tour, complete a form, subscribe to communications, or contact us, we may collect:

  • Name

  • Email address

  • Mobile phone number

  • Mailing address

  • Emergency contact information

  • Reservation details

  • Passenger information

  • Payment-related information

Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Referring websites

  • Website usage information

  • Cookies and similar tracking technologies

Payment Information

Payments are processed through secure third-party payment processors. Hawaii Oceanic does not store complete credit card numbers on its servers.

How We Use Your Information

We may use your information to:

  • Process reservations and payments

  • Provide tour-related communications

  • Confirm bookings

  • Send reminders and check-in instructions

  • Notify guests of schedule changes, weather delays, cancellations, or safety updates

  • Respond to inquiries and customer service requests

  • Improve our website and services

  • Comply with legal obligations

  • Prevent fraud and unauthorized transactions

SMS Communications

By providing your mobile phone number during the booking process and consenting to receive text messages, you agree that Hawaii Oceanic may send SMS messages related to your reservation and participation in our tours and activities.

These messages may include:

  • Booking confirmations

  • Reservation reminders

  • Check-in instructions

  • Schedule updates

  • Weather-related notifications

  • Safety information

  • Tour-related customer service communications

These messages are transactional and service-related in nature.

Message frequency varies based on your reservation activity.

Message and data rates may apply.

Consent to receive SMS messages is not required as a condition of purchasing any goods or services.

You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.

We do not sell or share SMS consent data or mobile phone numbers with third parties for their marketing purposes.

Email Communications

We may send emails related to your reservation, customer service requests, and operational updates.

If you separately subscribe to marketing communications, you may unsubscribe using the link included in those emails.

Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to:

  • Improve website functionality

  • Analyze traffic patterns

  • Measure advertising performance

  • Improve user experience

You may control cookies through your browser settings.

Sharing Information

We may share information with:

  • Payment processors

  • Reservation and booking platforms

  • Customer communication providers

  • Website hosting providers

  • Analytics providers

  • Government agencies when required by law

We do not sell personal information to third parties.

We do not share customer mobile opt-in data with third parties for marketing purposes.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain information only for as long as reasonably necessary to:

  • Provide services

  • Maintain business records

  • Resolve disputes

  • Enforce agreements

  • Comply with legal obligations

Children’s Privacy

Our website is not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13 without parental involvement as part of a reservation process.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold

  • Request correction of inaccurate information

  • Request deletion where permitted by law

  • Opt out of certain communications

To exercise these rights, contact us using the information below.

California Privacy Rights

California residents may have additional rights under applicable California privacy laws. Requests may be submitted using the contact information below.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

Hawaii Oceanic

Website: https://hawaiioceanic.com

Email: hawaiioceanic@gmail.com

Phone: 808-209-9680